Meet Our Staff

Ben has been a leader in the automotive industry since 1999 and has been a valued member of the Tom Peacock Cadillac team since 2013. During his time in sales, Ben consistently excelled beyond his peers, setting a high standard for performance and customer satisfaction. After moving into management, he continued that same level of excellence. With extensive knowledge of both leasing and purchasing, Ben now serves as the Certified New Car Sales Manager. He understands buyers’ needs and skillfully guides them to the vehicle that best fits their lifestyle and goals.

Mike Williams has been a dedicated professional in the automotive industry since 2006. Starting his career as a porter, he has worked his way up through a variety of roles, including sales consultant, finance manager, and new car sales manager. Today, Mike serves as the Certified Pre-Owned Sales Manager, bringing years of experience, industry knowledge, and a hands-on understanding of every aspect of the dealership. He has an in-depth understanding of all types of credit, allowing him to guide clients through financing options with confidence. Mike’s journey from the ground up gives him a unique perspective and a commitment to helping clients find the right vehicle.

Ted has been a dedicated professional in the automotive service industry since 2010. He began his career as a tech helper before becoming a technician in 2012, and in 2019 he advanced to the role of Shop Foreman. In this position, Ted plays a critical role in coordinating communication between Cadillac, service advisors, and technicians to ensure vehicles are diagnosed and repaired efficiently and accurately. Having completed General Motors–specific training, Ted is a fully Certified Technician whose expertise and leadership help maintain the highest standards of Cadillac service and repair.

Reggie has been a dedicated professional in the automotive industry since 2008. Beginning his career as a service porter, he worked his way up to service advisor and now leads the service drive as Service Drive Manager. Known for his attentive approach, Reggie carefully considers each client’s concerns and needs, ensuring a smooth and satisfying service experience. Accessible, approachable, and committed to excellence, he continues to strive for the highest level of customer service in every interaction.

Since 1997, Ed has proudly served at the same Cadillac dealership, demonstrating an unwavering commitment to both the Cadillac brand and the customers he serves. His long-standing tenure reflects his deep expertise, reliability, and passion for delivering an exceptional automotive experience. Over the years, Ed has helped countless clients find the Cadillac that best fits their lifestyle, earning their trust through honesty, product knowledge, and personalized service. His experience allows him to navigate every aspect of the buying process with confidence, ensuring customers feel informed and comfortable at every step. Ed’s consistency, professionalism, and customer-first approach have made him a respected presence within the dealership and the community. He takes pride in upholding Cadillac’s tradition of luxury, innovation, and performance, and continues to build lasting relationships with customers who return to him year after year.

Daniel Enriquez is a seasoned Cadillac professional with a distinguished career spanning more than two decades. Since 1997, Daniel has proudly served at the same Cadillac dealership, building a reputation for consistency, trust, and deep product knowledge. His long-standing commitment to the Cadillac brand reflects both his passion for luxury vehicles and his dedication to delivering an exceptional customer experience.

Since 2013, Ricco Brown (13 time Mark of Excellence Award Winner) has been a dedicated Cadillac sales professional known for delivering a premium, customer-focused experience. With extensive knowledge of the Cadillac brand and a passion for excellence, Ricco takes pride in helping clients find the perfect vehicle to match their needs and lifestyle. His professionalism, attention to detail, and commitment to outstanding service have earned him the trust and loyalty of his customers year after year.

Cadillac sales professional since 2014.

Steve Evans has been a dedicated Sales Consultant at Tom Peacock Cadillac since 2018, delivering exceptional customer service and expertise in luxury vehicles. Beyond his role on the showroom floor, Steve is also the dynamic face of Tom Peacock Cadillac's social media. Known for his engaging walkaround videos, he showcases the latest Cadillac models, highlighting their innovative features and craftsmanship. Steve's passion for connecting with customers both in person and online makes him an invaluable part of the Tom Peacock Cadillac team.

Skeen has been a respected professional in the automotive industry since 1986. With 35 years of experience as a finance manager, he brings exceptional knowledge of vehicle financing and purchasing to every client interaction. In addition to his finance background, Skeen has served as a sales manager and now excels as a Certified Sales Consultant. His extensive experience allows him to confidently guide clients through every step of the vehicle purchasing process with ease, transparency, and professionalism.

Shawn has been a Certified Sales Consultant since 1999 and brings extensive experience in the automotive industry to every client interaction. Known for his patience and strong work ethic, Shawn is dedicated to working hard for his clients and ensuring a smooth, comfortable purchasing experience. His years of knowledge and commitment to service make him a trusted professional for customers seeking guidance and reliability throughout the car buying process.

Hailey Benefield has spent the past six years in luxury car sales, building a reputation for professionalism, expertise, and a commitment to exceptional customer service. She takes pride in guiding clients through every step of the car-buying process, ensuring a seamless and personalized experience. Hailey’s dedication to understanding her clients’ needs and providing thoughtful guidance has earned her lasting relationships and a loyal customer base.

Walter Dillard has been a valued member of the Tom Peacock Cadillac team since 2012, bringing years of experience in vehicle acquisition and sales. Having held key roles in acquiring vehicles, he now applies his expertise as a Certified Pre-Owned Car Consultant. Walter has a passion for luxury vehicles and also manages eBay sales, helping clients find exceptional cars through multiple channels. His in-depth knowledge, dedication, and customer-first approach ensure a smooth and trustworthy car-buying experience.

Dana Wheeler has been a trusted member of the Tom Peacock Cadillac team for 12 years, known for his honesty, integrity, and exceptional product knowledge. With a customer-first approach, Dana takes pride in providing clear, straightforward guidance to help clients make confident, informed decisions. His dedication to transparency and deep understanding of the Cadillac lineup have earned him lasting relationships and repeat customers over the years.

Tkeyah Jones has been a dedicated professional in the automotive industry since 2014. Known for her extensive product knowledge and genuine care for her clients, Tkeyah goes above and beyond to ensure every customer has an exceptional experience, even long after the sale. Her commitment to service and attention to detail have earned her a loyal client base that continues to return to her year after year.

Kylie Flax has been a trusted professional in the automotive industry since 2019. Known for her straightforward approach, patience, and reliability, Kylie excels at guiding clients through the car buying process with clarity and care. A sharp communicator and empathetic listener, she works tirelessly to help clients find and obtain the vehicle of their choice. Her dedication and commitment to exceptional service have earned her the trust and loyalty of those she serves.

Bilingual in English and Spanish, Carlos brings a unique blend of automotive expertise and technological know-how to the car buying experience. With a major in computer science, he has a deep understanding of modern vehicle technology and stays ahead of the latest innovations in the industry. Tech-savvy and highly knowledgeable, Carlos is able to guide clients through advanced vehicle features with ease, ensuring they feel confident and informed every step of the way. Carlos is able to provide a seamless and personalized experience for a diverse range of clients.

Jermaine “JD” Davis has been in the automotive industry since 2012, gaining experience across multiple brands and key positions including sales, finance, and management. This well-rounded background gives JD a deep understanding of the car-buying process from every angle, allowing him to guide customers with confidence and transparency. His broad industry knowledge and hands-on experience make him especially well-suited to helping clients find the right vehicle in the used car market.

Alvis Young has been a trusted member of the automotive service industry since 1977. With a background as a service technician, he brings an in-depth understanding of vehicle systems and what it takes to keep Cadillacs performing at their best. Over the decades, Alvis has built a loyal client base through consistent, honest service and a commitment to maintaining the highest standards of care. His experience, integrity, and dedication make him a valued resource for customers who rely on him year after year.

Spear has been a valued member of the team for the past 10 years, bringing extensive experience and in-depth knowledge of vehicle service and maintenance. Known for his fast-paced, straightforward approach, he is committed to quality and customer care and takes pride in ensuring every vehicle is serviced to the highest standards. Spear’s expertise and reliability have made him a trusted resource for both customers and colleagues alike.

Billie Collins brings over 25 years of experience in the service industry, offering a direct, knowledgeable, and dependable approach to customer care. Her expertise and straightforward communication help ensure every client receives clear guidance and exceptional service.

Freddy has been a dedicated professional in the automotive industry for 30 years. Bilingual in English and Spanish, he spent 25 years as a skilled technician, gaining an in-depth understanding of how vehicles operate. Today, as a Certified Service Advisor, Freddy combines his technical expertise with exceptional customer care, ensuring every repair and maintenance service is performed with precision and attention to detail. His experience and knowledge make him a trusted resource for clients seeking reliable, informed guidance for their vehicles.

Randall Norris has been a dedicated professional in the automotive industry since 2007. Beginning his career as an automotive technician, he developed a deep understanding of how vehicles operate, which now informs his role as a Certified Service Advisor. Over the years, Randall has held leadership positions including Service Drive Manager, Service Manager, and Service Director, giving him extensive experience across all aspects of automotive service. His technical expertise, combined with his commitment to exceptional customer care, ensures every client receives knowledgeable, reliable guidance for their vehicle needs.

Gio is Bilingual in English and Spanish; has been a dedicated Service Advisor since 2015, bringing years of experience in fast-paced service environments. With a strong background in vehicle servicing, he understands the importance of efficiency, accuracy, and clear communication. Known for his charisma and enthusiasm, Gio makes the service process smooth and enjoyable while ensuring each client’s vehicle receives the attention it deserves. His positive energy and commitment to customer care help create a service experience clients can trust and appreciate.

Mike Reilly has been a dedicated professional in the automotive industry since 1978, bringing decades of experience and insight to every aspect of vehicle sales and management. As the Inventory Manager at Tom Peacock Cadillac, Mike appraises all trade-ins and acquires vehicles from multiple sources to maintain a well-curated inventory.